Previous to opening Troppo Pool Shop in January 2015, Proprietor, Jai Douglas owned and operated JD pool and spa service for ten years both servicing and operating a retail shop in Katherine. Jai has had almost 20 years experience in the industry working in the family business as well as his own. Jai left Darwin for 12 months moving to Queensland and the Northern NSW before returning to Darwin. Due to the rapid expansion of Palmerston and the rural area, it was decided that a new shop in the area would do well and started looking for suitable premises. The shop in the Yarrawonga Village was decided upon as it had good access and would serve the Palmerston customers as well as customers the from the rural area.